Shipping Information
FREE! DRY-GOODS SHIPPING/ ORDERS $200 & UP***
Dry Goods Shipping: We ship your items using Fedex Ground , UPS, or USPS Priority mail in most cases. In stock items ship within 24 hours, items that are not in stock will ship immediately when available. Sometimes orders are held until all items are in stock and ready to ship. Allow 7-14 days for arrival of most items. Customer will be notified by email if a delay occurs, or if any items you request are unavailable. In order to keep prices low, some of our items may ship from different warehouses and may arrive at different times. Back-ordered, drop shipped, custom or special ordered items may take slightly longer to ship, if such a delay occurs, customer will be notified by email.
Dry Goods Shipping Rates:
Up To $199.99 | $ 19.99 shipping | FEDEX GROUND / USPS PRIORITY |
$200. -- & up | *** FREE SHIPPING | FEDEX GROUND / USPS PRIORITY |
*** Continental US only, some restrictions apply for heavy or oversized items.
FREE SHIPPING ON LIVE CORAL, FISH, INVERTS ORDERS $250 & UP
Live Corals / Inverts Shipping:
We pack and ship all corals in insulated styrofoam boxes surrounded by sealed cardboard boxes. Heat or Ice Packs will be used at the customers request at no additional charge. Generally our shipping and packing team will research the weather in your area and decide if a heat or cold pack is suitable for your shipment. We do not currently charge for packing, boxes, heat packs, or ice packs. You must request a shipping day on live orders so that someone is home to receive the box. In particularly cold or hot climates, we can send the package as "hold at fedex location" for pickup, the address of your local fedex staffed location or fedex office location must be provided. This eliminates the chance of freezing or overheating in the back of a delivery truck on the final portion of the trip to your residence or business. Please consider a "hold at fedex location" as a viable option if you are able to pick up your corals at fedex. There is no additional charge for this service. Please call or email us after placing your order if you have special requests or questions.
Live Fish /Corals/ Inverts Shipping Rates:
up to $249.99 | $ 49.99 shipping | FEDEX OVERNIGHT |
$250 & up | *** FREE SHIPPING | FEDEX OVERNIGHT |
*** Continental US only, some restrictions may apply for heavy or oversized items.
## Fedex Ground is not a guaranteed overnight service for livestock, however, 95% of the time ground packages to New England, NY, and NJ will arrive the following day (except in extreme rural areas and western upstate NY) Select this economical service for live rock, inverts, & hardy, non-sensitive items only, and only if you live in the selected areas. All other areas will be shipped Fedex Standard Overnight. Call or email us if you have questions. For example, ricordea polyps, frags, mushrooms, zoanthids, and emerald crabs and clean-up crews would all be great candidates for a $19.99 Fedex Ground shipment to the selected areas only. Extremely rural areas might take 2-days and there is no delivery or livestock guarantee with Fedex Ground.